Safety Statement for Hollyford Valley Walks

At Hollyford Valley Walks, we prioritize the safety and well-being of our guests above all else.

 Our dedicated team focuses daily on creating a secure environment, allowing you to fully embrace the stunning beauty of the Hollyford Valley.

While the area is breathtaking, its variable weather and terrain can present challenges. Therefore, maintaining safety during all our guided experiences is crucial. We take pride in our robust Safety Management Systems and continuously strive for improvement.

Our Safety Management Systems undergo regular internal and external audits conducted by industry-leading organizations, including:

Qualmark

As New Zealand's official quality assurance body for tourism, Qualmark represents businesses that have met the highest standards of operational excellence. 

Maritime New Zealand (MNZ) Jet Boat Operator Certificate 

(For our Jet Boat Experiences)

MNZ is New Zealand's government regulatory body responsible for ensuring the safe management of shipping and boating activities within New Zealand.

Hollyford Valley Walks Jet Boating activities are audited by MNZ in accordance with the Code of Practice for the Safety of Jet Boats operating on rivers as prescribed within Appendix 1 of Part 82 of the Maritime Rules

Staff Training

We believe that fostering a positive safety culture is essential to our operations. Our guides undergo comprehensive training programs, equipping them with the skills necessary to deliver exceptional and safe experiences. 

Each guide participates in regular safety drills, holds valid first aid certifications, and carries first aid supplies during trips. Our team is also dedicated to ongoing professional development, ensuring that safety remains paramount.

Understanding the Risks

All guided experiences, including our beautiful walks, carry inherent risks. While we implement thorough safety measures, we ask our guests to recognize that risks exist. Factors such as medical conditions, physical fitness may influence your ability to participate safely.

Please disclose any relevant medical conditions to our team during check-in, and feel free to discuss any concerns you may have. The Hollyford Valley is a dynamic natural environment that presents certain hazards including, but not limited to; fast moving water ways, river hazards, rockfall, windfall, heavy rainfall, cold exposure, flooding, uneven terrain, slips, trips, fall and sun exposure.  Serious injury or death is a possibility therefore agreeing to participate is your personal decision.

In Summary

At Hollyford Valley Walks, your safety is our highest priority, and we adhere to strict standards to minimize risks. Although incidents are rare, we acknowledge the nature of the activities and the remote environment we operate in, which can affect response times in an emergency. Our activities are weather-dependent, and we incorporate precautions to respect the environment while ensuring your safety.

We look forward to providing you with a memorable and secure experience.